Front Desk Reception and Test Proctor

Front Desk Receptionist and Test Proctor Stanbridge University is seeking a dependable, service-oriented Front Desk Receptionist and Test Proctor to support front desk operations, student and visitor services, and university testing activities. This position serves as an important first point of contact for students, applicants, visitors, faculty, and staff while helping ensure a professional, organized, and welcoming campus environment. The ideal candidate is organized, personable, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. This role requires strong customer service skills, professionalism, discretion, and the ability to work both independently and collaboratively. Employment Status: Part-Time, Hourly, Non-Exempt Compensation: $21.00-$23.00 per hour, depending on experience Schedule: Monday-Thursday, 4:00 p.m.-8:00 p.m.; Saturday, 8:30 a.m.-2:00 p.m., with occasional Saturdays from 8:30 a.m.-4:30 p.m. Reports To: Associate Directors of Admissions Essential Functions Serve as a professional and welcoming first point of contact for students, applicants, visitors, faculty, and staffManage front desk operations, including answering and directing telephone calls, greeting visitors, responding to general inquiries, and supporting routine campus communicationsProctor university admissions, acceptance, and course make-up examinations in accordance with established testing procedures and standardsMaintain an appropriate testing environment and ensure testing procedures are followed consistentlyCollect, organize, maintain, and track Admissions-related data, records, and documentationMaintain electronic and physical files for incoming cohorts, including identifying, tracking, and following up on missing documentationPrepare, review, and summarize departmental information and reports as requested by leadershipCoordinate calendars and schedule appointments for department leadershipAssist with the coordination and implementation of departmental meetings, events, and other functionsRecord accurate meeting minutes and distribute documentation as appropriateProvide coverage for the main reception desk as neededParticipate in departmental projects and provide general administrative support as assignedPerform other duties as assigned Qualifications High school diploma or equivalent requiredPrevious experience in customer service, reception, administrative support, education, or a related environment preferredStrong customer service and interpersonal skills with the ability to interact professionally with diverse populationsExcellent verbal and written communication skillsStrong organizational skills and attention to detailAbility to manage multiple priorities, deadlines, and responsibilities simultaneouslyProficiency with Microsoft Office, including Word and Excel, and the ability to learn university systems and technologyWorking knowledge of standard office procedures and equipmentAbility to handle confidential or sensitive information with appropriate discretionAbility to work independently while contributing effectively within a team environmentDependable and able to consistently work the required evening and Saturday schedule Conditions of Employment A job-related assessment may be required during the interview processMust be able to perform each essential duty satisfactorily and be physically present in the office unless otherwise notedEmployment Authorization: Applicants must be legally authorized to work in the United States. Stanbridge University does not provide employment-based immigration sponsorship or participate in employer-sponsored or employer-dependent work authorization programsSponsorship: Sponsorship now or in the future could include having Stanbridge University sponsor, complete employer documentation, provide attestations or training plans, or otherwise participate in a work-authorization or employment-based immigration program in order for an individual to begin or continue employment. Stanbridge University does not provide any such sponsorshipEmployment verification will be conducted to validate work experience per applicable accreditation standardsOffers of employment are contingent upon the successful completion of a background checkOfficial transcripts are required prior to hire. Degrees earned outside the United States must be evaluated by a recognized credential evaluation service to determine U.S. degree equivalency and applicable subject-area courseworkReasonable accommodations may be made to enable individuals with disabilities to perform essential functions Work Environment Work is primarily performed in a professional office and higher education environmentDuties typically involve working at a reception desk, testing area, or computer workstationThe position requires frequent interaction with students, applicants, visitors, faculty, and staff and may involve frequent interruptions, telephone activity, office equipment, and competing prioritiesRegular and reliable on-site attendance is required to perform the essential functions of the position Physical Demands Regularly sits for extended periods and walks short distances throughout the workdayFrequently uses hands and fingers to operate a computer keyboard, telephone, and other office equipmentMust be able to communicate effectively in person and by telephone and visually review printed and electronic informationMust be able to lift, carry, and/or move objects weighing up to 10 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position Employee Benefits (Part-Time) Flexible part-time scheduling opportunitiesProfessional development and continuing education supportOpportunity to make a meaningful impact on students and the university communityCollaborative and mission-driven academic environmentAccess to university learning technologies and resourcesNetworking and interdisciplinary collaboration opportunitiesParticipation in university events, employee engagement activities, and professional workshopsWork/Life Balance initiativesEmployee Assistance and wellness resources, where applicable Institutional Values Diversity and Inclusion: Stanbridge University's motto, "Strength through Diversity," reflects our commitment to honoring the diverse backgrounds and perspectives of our students, faculty, staff, and surrounding communities. We strive to foster an inclusive learning and working environment and uphold anti-discrimination practices throughout university lifeInnovation and Technology: We embrace innovative technologies and learning environments that enhance the student experience, including interactive, hands-on learning, virtual reality, and simulation-based education, helping prepare students for the evolving demands of modern healthcare practiceCommunity Engagement: Through initiatives such as Stanbridge outREACH, students are encouraged to serve local and global communities while developing compassion, civic responsibility, and social awareness Equal Opportunity Employer Stanbridge University is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other status protected by applicable law. All qualified applicants are encouraged to apply.