Front Desk (PT)

About the role

GMS is an industry leading, award-winning medical spa that provides non-invasive cosmetic treatments. Established in 2005, GMS is dedicated to inspiring confidence and empowering its patients, employees, and communities.

Responsibilities

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Responsible for meeting, greeting, and educating patients on skin care products and treatments.
• Schedules appointments and checks out patients.
• Maintains all areas of the Medspa - public areas and treatment rooms.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Assists in confirming completion of consent and pre/post forms.
• Counsels patients by reviewing pre and post treatment care instructions.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

Requirements

• Strong understanding of all services and products offered.
• Able to answer inquiries from patients.
• Able to lead in the sale of product or service.

Qualifications

• Prior experience with Zenoti a plus!
• Other duties as assigned.

Benefits

• Employee allowance for services and skin care products
• Employee discount
• Paid Time Off
• Paid Holidays
• Medical, Dental, & Vision
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
• 401k

Pay

Not specified

Schedule

Part-time

Skills

• Front Desk experience
• Customer service skills
• Knowledge of medical spa procedures
• Ability to handle multiple tasks simultaneously

Benefits

• Employee allowance for services and skin care products
• Employee discount
• Paid Time Off
• Paid Holidays
• Medical, Dental, & Vision
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
• 401k