Front Desk Patient Services Representative

FRONT DESK DUTIES AND RESPONSIBILITIES

• Answering and responding to phone calls.
• Referring new patients to intake.
• Scheduling and confirming appointments.
• Verifying Insurance and entering structured data.
• Scanning documents to patient’s medical records.
• Checking patients in and out.
• Collecting co-pays, deductibles, co-insurances, and past due balances.
• Providing excellent customer service to patients, employees, and vendors.

MINIMUM QUALIFICATIONS

• 1 year of customer service experience

SKILLS AND BEHAVIORS

• Medical office experience
• Customer service experience
• Experience on the phone with customers
• Experience using an EMR
• Office management experience
• Experience using computers and software

BENEFITS

A comprehensive benefits package is offered to full-time employees.

PAY

$18+ an hour

SCHEDULE

Full-time