Front Desk Patient Relations Coordinator

Daily Responsibilities

• Greeting patients and creating a warm, professional first impression.
• Checking patients in and out.
• Answering incoming calls and responding to patient inquires.
• Scheduling, confirming, and adjusting appointments.
• Verifying and updating patient information and insurance.
• Processing payments, collecting co-pays, collecting past balances.
• Coinciding with clinical staff to maintain efficient patient flow.
• Maintaining a clean and organized reception area.

Qualifications Required

• Previous experience in a dental customer service or administrative role.
• Strong communication and interpersonal skills.
• Ability to be a self-starter, multitask and work in a fast-paced environment.
• Reliability, punctuality, and professionalism.
• Basic computer skills and comfort with digital scheduling systems.

Benefits

• Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
• Full-time employees are eligible for paid time off and holiday pay.
• All employees may participate in our 401(k) retirement savings plan, which includes a company match.