Front Desk Patient Registrar

Essential Job Responsibilities

• Greets patients in a cheerful manner.
• Aid patients in making their visit to the Center relaxing and productive.
• Answer the telephone in a cheerful and polite manner.
• Screens incoming calls, takes appropriate messages, and transfers calls when necessary.
• Schedule follow-up appointments, diagnostic tests, and referrals to other providers.
• Collect all deductibles and co-pays from patients according to payer guidelines and discount levels.
• Ensure all encounter forms are accounted for at the end of the day by reconciling the day’s schedule with encounter forms collected.
• Count and balance the day’s collections with encounter forms.
• Provide outstanding comprehensive service to patients in the Health Center or over the telephone when registering, scheduling, or assisting them with health insurance and/or billing questions.
• Work with the patient to ensure accurate and complete demographic and insurance information into the computer database and for the patient’s medical record.
• Collect copies of required identification and financial documents along with all required signatures.

Requirements

• Minimum High School Diploma or equivalent, AA preferred.
• Previous medical office experience preferred.
• Computer experience is required, experience with electronic medical records are preferred.
• Applicants with multiple language capabilities (English, Spanish, and/or Portuguese) are preferred.

Health Requirements

• Recent documentation free of communicable diseases (i.e. TB and COVID).
• Recent fit for duty examination.

Benefits

• Competitive compensation, plus comprehensive fringe benefits package including health care coverage and retirement program.