Front Desk | Patient Coordinator- Skin Rejuvenation Clinic

Responsibilities

• Greet patients in a professional and welcoming manner.
• Monitor reception area and communicate updates as needed.
• Verify chart completion, authorizations, and consents prior to services.
• Enter and update patient demographic information.
• Document arrival times and ensure timely patient flow.
• Process patients at visit completion; review charges and enter billing information.
• Review treatment plans, products, fees, and financial responsibilities.
• Secure required signatures, consents, and insurance authorizations.
• Collect payments and pre-book future appointments.
• Ensure patient understanding, provide instructions, and confirm satisfaction.
• Manage appointments and convert inquiries into consultations.
• Confirm upcoming appointments and follow up on no-shows.
• Maintain reception area appearance and prepare charts for upcoming visits.
• Manage billing updates and loyalty program entries.
• Support front office team and perform additional duties as needed.

Qualifications

• Experience managing phone systems and scheduling.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.