Front Desk Operations Supervisor

Position Type

Full Time

Hourly Wages

$27.00

Where Great Benefits Lead To a Life Fulfilled

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Department Celebrations

Associate Appreciation Week

Monthly Associate Recognition and Reward Programs

Seasonal Retention Bonus

What You Will Do

• Processes all guest check-ins, verifies guest identity, and form of payment, assigns rooms, and activates/issues room keys.
• Accommodates guest requests, contacting appropriate staff if necessary.
• Follows up to ensure requests have been met.
• Compiles and reviews daily reports/logs/contingency lists.
• Answers, records, and processes all guest calls, requests, questions, or concerns.
• Secures valid forms of payment (e.g., credit card, cash) before issuing room keys.
• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Qualifications

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.

Company Information

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.