Front Desk - Opener

Essential Functions and Responsibilities

• Ensuring that all members and guests check in and have active memberships
• Overseeing guest and member traffic flow
• Collecting dues and updating billing when appropriate
• Monitoring and addressing membership alerts
• Assisting members and guests with all inquiries and concerns
• Reporting all issues in a timely manner
• Contributing to maintaining the club-wide standards of cleanliness
• Answering phone calls and directing them appropriately
• Helping integrate members into the club (completing profile, taking photos, distributing barcodes)
• Assisting other departments when necessary
• Attending all required meetings
• Maintaining an active and working knowledge of Chiefs Fit as a company, as well as all services and promotions
• Being proficient in policies and directives as outlined in the Member Services Playbook

Benefits

• Employee discounts

Work Schedule

Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members.