Front Desk Office Coordinator
About the Practice
Established in 1972, Dermatology Associates of Concord is a leading physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
About the Role
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive, and focused on ensuring a smooth and efficient clinic.
Responsibilities
- Greet patients and visitors with courtesy and respect.
- Monitor and support patients entering and leaving the practice.
- Perform check-in, check-out, registration, scheduling, and verification duties for patients.
- Take accurate information from patients and maintain confidentiality.
- Monitor clinic flow and proactively solve issues that impact patient flow through the clinic.
- Act as a liaison between patients and staff when needed.
- Maintain a clean, welcoming, and calming environment in the check-in and waiting room areas.
- Must be able to travel to other locations as assigned.
Requirements
- High School diploma or equivalent.
- 1-3 years of related work experience.
- Experience with computer software systems, such as Microsoft Office.
Preferred Qualifications
- Medical office experience preferred.