Front Desk Office Assistant (Part Time)
City of Cleveland Heights · Cleveland, OH · 2 mo ago
Customer ServicePart-time
Essential Duties & Responsibilities
- Exhibits a service orientation toward customers and maintains productive working relationships
- Participates in the accomplishment of organizational, departmental, and workgroup goals and objectives
- Provides customer service support to internal and external customers
- Screens incoming calls and correspondence to provide assistance or direct to the appropriate area
- Affords assistance with memberships, program registrations, rentals, and taking payments
- Assists customers with inquiries and assists in resolving problems
- Responds to internal requests for information and assistance, and provides information regarding applicable rules, policies, and regulations
- Maintains regular attendance and punctuality
Qualifications
- High school diploma or GED
- Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
Supplemental Information
- This is a part-time 20-25 hour per week position
- Must be willing to work evenings/weekends