Jobs · Customer Service · Ohio

Front Desk Office Assistant (Part Time)

City of Cleveland Heights · Cleveland, OH · 2 mo ago
Customer ServicePart-time

Essential Duties & Responsibilities

  • Exhibits a service orientation toward customers and maintains productive working relationships
  • Participates in the accomplishment of organizational, departmental, and workgroup goals and objectives
  • Provides customer service support to internal and external customers
  • Screens incoming calls and correspondence to provide assistance or direct to the appropriate area
  • Affords assistance with memberships, program registrations, rentals, and taking payments
  • Assists customers with inquiries and assists in resolving problems
  • Responds to internal requests for information and assistance, and provides information regarding applicable rules, policies, and regulations
  • Maintains regular attendance and punctuality

Qualifications

  • High school diploma or GED
  • Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Supplemental Information

  • This is a part-time 20-25 hour per week position
  • Must be willing to work evenings/weekends

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