Front Desk Night Audit, Overnight Shift

About the role

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, Point of Service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

Qualifications

• Prior experience as a Night Audit Agent in a hotel or in a high volume industry dealing with customers.
• Excellent computer skills.
• Team spirit.
• Marriott brand experience a plus.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• Free Associate Meals
• Free Associate Parking
• Free Associate Bus Pass
• Discounts with our Crescent managed properties in North America for you & your family members
• Discounts at Marriott brand properties worldwide

Schedule

Early evenings and weekends.