Front Desk Lash & Sales Consultant

Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so guests will look and feel AMAZING! Retail Sales Associate / Customer Service Representative Benefits Full time or Part time position with competitive compensation plan with potential to make between $17-18 per hour depending on experienceApplicable days offFree eyelash services including volume upgradesMembership & Retail sales bonus commissionsFlexible HoursDiscounts on all retail productsClear career path to grow as a professionalOngoing training Retail Sales Associate / Customer Service Representative Qualifications Manages lead outreach and contacts prospective membersKnowledge of Marketing on best demonstrated practices for lead conversion strategiesCustomer service oriented with a focus on member retentionResults oriented, metrics driven2+ years of Sales experience preferredBasic computer skillsAbility to multitaskMust be outgoing, positive, cheerful, engaging, energetic, and resourcefulStrong verbal and written communications skillsPossess strong interpersonal skills to communicate with confidence to both internal personnel and customersMust be an excellent organizer and problem solver with strong project management skillsMust be able to work flexible days and hours; including nights, weekends, and holidaysMindBody Software experience a plus Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career! Greet and assist guests in a friendly, professional, and welcoming mannerProvide exceptional customer service throughout the guest experienceManage lead outreach and follow up with prospective members to drive new memberships and appointmentsBuild relationships with guests and members to encourage retention and repeat visitsPromote and sell memberships, retail products, and studio servicesEducate guests on membership options, services, retail products, and promotionsFollow up with prospective and existing members to increase conversions, rebookings, and retentionManage daily appointment scheduling, confirmations, cancellations, and rescheduling using MindbodyMaintain accurate client and membership information and ensure all transactions are processed correctlySupport the front desk team with daily opening, closing, and studio organization responsibilitiesMonitor and communicate studio needs, including retail and front desk suppliesAssist with resolving guest concerns and escalate issues to management when necessaryMeet and track sales, membership, and lead-conversion goalsMaintain a clean, organized, and welcoming front desk and studio environmentSupport and assist fellow team members to ensure a smooth and positive guest experience2+ years of sales, retail, hospitality, or customer service experience requiredSales and customer-service focused with an emphasis on member retention and relationship buildingExperience with lead follow-up, sales conversion, or membership sales preferredResults-oriented and comfortable working toward sales and performance goalsStrong verbal and written communication skillsOutgoing, positive, cheerful, engaging, energetic, and resourceful personalityStrong interpersonal skills with the ability to communicate confidently with both guests and team membersExcellent organizational and problem-solving skillsAbility to multitask and prioritize in a fast-paced studio environmentBasic computer skills and ability to learn new software quicklyMindbody experience is a plusAbility to work flexible days and hours, including evenings, weekends, and holidaysReliable, professional, and comfortable taking initiative in a leadership role Full-time or Part time position with competitive compensation of $17–$18 per hour, depending on experience and performance Time off/vacation, and sick time Free eyelash services, including volume upgrades Membership and retail sales bonuses Flexible scheduling Discounts on all retail products Clear opportunities for professional growth and advancement Ongoing training and development ©2023 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.