Front Desk Host

About the role

At Floyd's 99 Barbershop, we're looking for a detail-oriented and customer service-driven individual to join our team as a Full-Time Front Desk Host. This role plays a crucial part in smooth retail operations and helps keep the party going.

Responsibilities

• Answering phone calls, scheduling appointments, and providing pricing information
• Upselling treatments or products based on customer needs
• Generating quotes and managing wait times
• Taking messages for staff members
• Maintaining a positive and seamless retail environment through general cleaning duties

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with the ability to communicate over the phone and in person
• A commitment to helping others and working with a team
• Strong organizational skills, attention to detail, and time management abilities
• The ability to maintain confidentiality
• A flexible schedule, including nights and weekends

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• A fun and relaxed environment where you can be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey
• Competitive pay of $18.85/hour

Pay

$18.85/hour

Schedule

We are available when our clients want us to be. Weekends and evening availability are highly valued.

Qualifications

• Customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with the ability to communicate over the phone and in person
• A commitment to helping others and working with a team
• Strong organizational skills, attention to detail, and time management abilities
• The ability to maintain confidentiality
• A flexible schedule, including nights and weekends

Apply

Join us and help make every day a great one! Apply today!