Front Desk Coordinator - Vista & Encinitas - 140386
San Diego Supercomputer Center · Encinitas, CA · 1 wk ago
Administrative$57k–$71k/yrFull-time
About the role
The Front Desk Coordinator supports daily patient services within all clinical areas of the Cancer Center, performing tasks such as greeting patients, check-in and check-out procedures, patient registration, insurance verification, and appointment scheduling.Responsibilities
- Greeting patients
- Check-in and check-out procedures
- Patient registration
- Insurance verification
- Appointment scheduling
- Conducts registration, insurance, and authorization verification
- Updates patient demographics
- Audit billing documents
- Disposes appointments
- Collects co-pays
- Manages/monitors petty cash drawer
- Answers multi-line incoming calls
- Scans all incoming medical records
- Works closely with Cancer Center physicians, nurses, staff, and other UCSD departments
- Performs other related duties as assigned
Requirements
- Three (3) years of relevant experience
- Experience in a large complex healthcare setting
- Knowledge of appointment scheduling systems, preferably Epic
- Experience with Microsoft applications, including MS Word, Excel, Outlook, Teams, and PowerPoint
- Strong computer skills
- Excellent customer service skills
Preferred Qualifications
- Experience with patient check-in/check-out and cash handling
- Medical terminology
- Prior scheduling experience
- Outpatient oncology experience
- Bilingual in Spanish/English
Special Conditions
- Work locations focused in Vista and Encinitas but includes Murrieta, Rancho Bernardo, La Jolla, Hillcrest, and Kearny Mesa locations as needed
- Occasional weekend/holiday coverage
- Occasional overtime
- Must be able to work various hours and locations based on business needs
- Employment is subject to a criminal background check and pre-employment physical