Front Desk Coordinator - Round Lake Beach, IL

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven individual to join our caring team. We offer a rewarding career opportunity where you can advance in the company and advance your passion for health and wellness.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival and check them in to see the Chiropractor.
• Answer phone calls and engage in marketing/sales opportunities to attract new patients.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Stay updated on membership options, packages, and promotions.
• Recognize and support team goals and maintain positive relationships with team members.
• Keep management informed of member concerns and follow their policies, procedures, and direction.
• Willing to learn and grow, accepting constructive criticism as a learning tool.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Ability to prioritize tasks.
• Knowledge of point of sale software.
• Experience in sales and marketing.

Benefits

Not specified.

Pay

$16/hr - $18/hr depending on experience + bonus potential.

Schedule

Thursday and Friday: 9:30 am - 7:00 pm
Saturday: 9:30 am - 4:00 pm
Need Urgently!