Front Desk Coordinator ' Medical Office | 4-Day Workweek | CoreLife| Lexington Park

About the role

Are you passionate about delivering exceptional patient service and creating a welcoming healthcare experience? CoreLife is seeking a Front Desk Coordinator to join our Lexinton Park, MD clinic. This is an excellent opportunity for someone with medical front-office experience, strong communication skills, and a desire to make a meaningful impact on patients’ lives. At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions. They are deeply connected to root causes and social determinants of health. Our integrated care model brings together medical care, nutrition, fitness, and behavioral health to help patients achieve sustainable, long-term health outcomes. In partnership with MedStar Health, CoreLife is not simply treating symptoms—we are combating obesity as the disease it is.

Responsibilities

• Provide an exceptional patient experience during check-in and check-out
• Assist patients with forms, paperwork, and required documentation
• Verify medical insurance information and assist with patient balances
• Collect payments, copays, and outstanding balances
• Schedule follow-up appointments and support patient care coordination
• Answer incoming phone calls professionally and in a timely manner
• Serve as a primary point of contact for prospective patients
• Educate referred patients on CoreLife’s services, programs, and integrated care model
• Maintain the appearance, cleanliness, and organization of the clinic front office
• Support clinic teammates and providers with daily administrative needs

Qualifications

• At least one year of medical front office experience
• Knowledge of medical terminology
• Familiarity with medical insurance, patient balances, and payment collection
• Strong customer service and communication skills
• Excellent interpersonal and problem-solving abilities
• Strong critical thinking and decision-making skills
• A passion for helping patients improve their health and quality of life

Benefits

• A values-based, patient-centered culture
• Medical, dental, and vision insurance
• A wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan
• Consistent weekday schedule with a 3-day weekend

Pay

Competitive hourly pay: $17-$19 per hour

Schedule

This position offers a set 4-day workweek, working Tuesday - Friday 10-hour shifts, giving you a consistent schedule and a 3-day weekend.