Front Desk Coordinator | Medical Office | 4-Day Workweek | CoreLife| Bel Air
CoreLife Healthcare · Bel Air, MD · 1 wk ago
Administrative$17–$19/hrFull-time
Schedule
- 4-day workweek, Monday through Thursday
- 10-hour shifts
- 3-day weekend
- Provide an exceptional patient experience during check-in and check-out
- Aid patients with forms, paperwork, and required documentation
- Verify medical insurance information and assist with patient balances
- Collect payments, copays, and outstanding balances
- Schedule follow-up appointments and support patient care coordination
- Answer incoming phone calls professionally and in a timely manner
- Serve as a primary point of contact for prospective patients
- Inform referred patients on CoreLife’s services, programs, and integrated care model
- Maintain the appearance, cleanliness, and organization of the clinic front office
- Support clinic teammates and providers with daily administrative needs
- At least one year of medical front office experience
- Knowledge of medical terminology
- Familiarity with medical insurance, patient balances, and payment collection
- Strong customer service and communication skills
- Excellent interpersonal and problem-solving abilities
- Strong critical thinking and decision-making skills
- A passion for helping patients improve their health and quality of life
- Values-based, patient-centered culture
- Competitive hourly pay: $17–$19 per hour
- Medical, dental, and vision insurance
- A wide selection of ancillary benefits
- Paid time off
- 7 paid holidays
- Retail retirement plan
- Consistent weekday schedule with a 3-day weekend
Position Summary
The Front Desk Coordinator serves as the first point of contact for patients and plays a key role in providing a positive, professional, and efficient patient experience. This position supports daily clinic operations, including patient check-in and check-out, scheduling, insurance coordination, payment collection, and communication with prospective and current patients.
Key Responsibilities
Qualifications
What CoreLife Offers
About the Role
CoreLife is an Equal Opportunity Employer.