Front Desk Coordinator - Gambrills/Crofton - Full-Time
Position Summary
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Key Responsibilities
- Greet and check in patients, providing a friendly and professional first impression
- Manage the flow of patients through the clinic in a timely, organized manner
- Present and sell wellness plans and membership packages confidently and accurately
- Support the clinic’s sales goals by converting new and returning patients into members
- Answer phone calls and assist with appointment scheduling and patient inquiries
- Re-engage inactive members and maintain up-to-date patient records using POS software
- Aid in clinic marketing efforts and community outreach
- Maintain a clean, organized front desk and clinic environment
- Collaborate with team members and chiropractors to ensure a positive patient experience
- Contribute to social media/marketing activities such as creating reels/videos, posting content to FB and IG, designing flyers, capturing patient testimonials, etc.
Qualifications
- College degree preferred; High school diploma or equivalent required
- Minimum one year of customer service and sales experience preferred
- Strong phone, computer, and multitasking skills
- Energetic, motivated, and confident in a goal-driven environment
- Positive attitude with a team-oriented mindset
- Must be able to stand/sit for long periods and lift up to 50 pounds
- Office management or marketing experience is a plus
Social Media/Marketing Activities
- Create reels/videos
- Post content to FB and IG
- Design flyers
- Capture patient testimonials
Schedule
This role requires availability mainly on weekends (Friday and Saturday) with occasional travel between Crofton/Gambrills and Annapolis.
Compensation And Benefits
- Starting salary: $18-$20 per hour, depending on experience
- Bonus potential
Ideal for Students
Ready to Join the Movement? Apply today and start moving your career in the direction you want.
For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube, and LinkedIn.