Front Desk Coordinator- Fishers, IN

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven individual to join our caring team. This position offers growth opportunities and a rewarding career in the wellness industry.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival and check them in to see the Chiropractor.
• Answer phone calls and engage with inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and directions.
• Willing to learn and grow, accepting constructive criticism as a learning tool.
• Office management or marketing experience a plus.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• Passion for health and wellness and love of helping people.
• Drive to succeed and achieve sales goals.
• Ability to manage multiple tasks and prioritize responsibilities.
• Strong interpersonal and communication skills.
• Basic computer skills and familiarity with point of sale software.

Skills

• Excellent customer service skills.
• Effective communication and problem-solving abilities.
• Organizational and multitasking skills.
• Ability to work independently and as part of a team.

Benefits

Our compensation package includes a starting hourly rate of $15 - $18 per hour, with the potential for bonus opportunities. We also offer paid time off (PTO), some weekend shifts, and a supportive, fast-paced work environment.

Pay

$15 - $18/hr + bonus opportunity

Schedule

Some weekends required

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In other states, franchisees provide management services to affiliated professional chiropractic practices.