Front Desk Coordinator

About Us

Oral Surgery Management (USOSM) is a dynamic and forward-thinking organization comprised of best-in-class Oral and Maxillofacial practices. We believe in the POWER of teamwork, where every member contributes to our collective success. Our shared mission is to fuel innovation and clinical excellence while driving worthwhile outcomes for our practices. Our POWER Values—Passion for Patient Care, Outstanding Results, Winning Attitude, Embracing Continuous Improvement, and Respect for Self and Others—form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Responsibilities

• Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Provide administrative support by checking patients in, posting payments, and converting treatment plans with accuracy and efficiency.
• Assist with scheduling surgeries and ensure all necessary preparations are made.
• Collaborate closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Requirements

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven administrative experience with a track record of growth or improvement within previous positions.
• Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Experienced with customer service techniques, ensuring a superior patient experience.
• Superior communication skills, both verbal and written, for effective interaction with patients and team members.
• Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.