Front Desk Coordinator

About the role

We are seeking a highly organized, professional, and customer-focused Administrative Assistant / Front Desk Coordinator to support the daily operations of a homeowners' association management office. This position serves as the first point of contact for residents, vendors, and visitors while providing administrative support to managers and the administrative team.

Responsibilities

• Answer and direct incoming phone calls promptly and professionally.
• Greet residents, homeowners, vendors, and visitors.
• Manage incoming mail, distribute correspondence, and process checks and invoices.
• Monitor emails, phone messages, and maintain accurate records.
• Schedule homeowner orientation appointments and prepare required documentation.
• Maintain homeowner, vendor, and association filing systems.
• Keep calendars, meeting notes, and office records organized and up to date.
• Assist managers and the administrator with assigned projects and daily administrative tasks.
• Monitor and replenish office and breakroom supplies.
• Open and close the front office, ensuring the office is secure at the beginning and end of each business day.
• Provide exceptional customer service while maintaining confidentiality and professionalism.

Requirements

• Previous administrative, receptionist, or office support experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to prioritize tasks and work independently.
• Professional appearance and positive attitude.
• Strong attention to detail and customer service skills.

Preferred Skills

• Experience working in property management, community associations, or a professional office environment.
• Ability to manage multiple priorities in a fast-paced setting.
• Comfortable interacting with homeowners, vendors, board members, and staff.

Pay

$20-25 per hour