Front Desk Coordinator

About the role

We’re seeking a Front Desk Coordinator I to join our growing team. Ideal candidates will greet and receive customers, perform various administrative duties, and foster a positive environment.

Responsibilities

• Greet and receive customers, determine the nature of their visit, and notify appropriate team members.
• Performs various administrative duties including answering and screening calls, taking messages, checking-in patients, verifying insurance information, notifying clinicians of patient arrival, making appointments, printing/reprinting appointment reminders, and coordinating payment arrangements.
• Coordinates shipment and mail deliveries, takes payments, and updates patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Requirements

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Skills

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail.

Benefits

• Competitive salary.
• 401(k) plan.

Pay

Competitive salary.

Schedule

Flexible schedule to accommodate the needs of the team and patients.

Benefits

• Discounts on braces and clear aligners for you and your family members.

The Perks

• Opportunity to be part of a fast-growing organization.
• Opportunity to contribute to a positive and supportive team environment.
• Opportunity to learn and grow within the industry.
• Opportunity to work with a talented and diverse group of professionals.

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.