Front Desk Coordinator

About the role

Greets and receives customers, determines the nature of their visit, and notifies appropriate team members. Performs various administrative duties including answering and screening calls, taking messages, checking-in patients, verifying insurance information, notifying clinicians of patient arrivals, making appointments, printing/reprinting appointment reminders, coordinating payment arrangements, delivering shipments and mail, taking payments, updating charts, and driving internal marketing initiatives.

Responsibilities

• Greet and receive customers, determine the nature of their visit, and notify appropriate team members.
• Perform various administrative duties such as answering and screening calls, taking messages, checking-in patients, verifying insurance information, notifying clinicians of patient arrivals, making appointments, printing/reprinting appointment reminders, coordinating payment arrangements, delivering shipments and mail, taking payments, updating charts, and driving internal marketing initiatives.

Requirements

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Skills

• Effective communication skills.
• Listening and understanding skills.

Benefits

• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• Two weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

Competitive salary.

Schedule

N/A