Front Desk Coordinator

About the role

Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).

Performs various administrative duties.

Welcomes visitors to the practice and provides information about clinic features.

Answers, screens, and routes incoming calls and takes messages as needed.

Checks-in and collects general information from patients on their first visit.

Verifies insurance information.

Notifies clinicians of patient arrival and readiness.

Makes appointments for returning patients as necessary.

Prints/reprints appointment reminders and school/work excuses.

Makes changes to the patient schedule as necessary.

Receives, stores, and delivers shipments and mail.

Takes payments and posts to account.

Updates charts and patient information.

Drives internal marketing initiatives and fosters participation from everyone.

Responsibilities

• Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• Makes changes to the patient schedule as necessary.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Requirements

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.

Qualifications

Your Special Skills

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Skills

None specified.

Benefits

Competitive salary.

Medical, dental, vision and life insurance.

Short and long-term disability coverage.

401(k) plan.

2 weeks paid time off in your first year + paid holidays.

Discounts on braces and clear aligners for you and your family members.

Pay

Pay Range: $15.00 - $18.45