Front Desk Coordinator

Responsibilities

• Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence
• Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text
• Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality
• Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff
• Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff
• Contribute to various projects, including data entry, mailings, and document preparation as required
• Handle incoming, outgoing, and inner office mail, as well as manage the postage meter
• Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner
• Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode
• Maintain a presentable reception area at all times
• Other duties as assigned

Requirements

• High School diploma or equivalent
• Knowledge of office management with good clerical and organization skills
• Knowledge of Microsoft Office products
• Ability to manage a multiline phone system

Benefits

• 4 weeks accrued PTO first year of employment
• 12 paid holidays
• Medical, dental, vision, life insurance
• Health Savings Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
• Tuition reimbursement and Student Loan Repayment Assistance
• Dependent Care Account (DCA) + employer contribution
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
• 403b retirement plan with an employer percentage match
• Employer paid short-term and long-term disability insurance
• Bereavement and paid parental leave
• Employee Assistance Program (EAP)
• Wellness program to support employee overall health and well-being
• Variety of discounts through ADP LifeSmart Pet insurance
• Mileage reimbursement
• Casual dress code

Pay

Starting Pay Range: $20.00-$23.00+
Office Benefit Package (Parking/Remote Expenses): $170/Month subject to change

Schedule

Hours: Monday - Friday 7:45 am - 4:00 pm
This position works fully onsite at 166 4th St E Ste 200, Saint Paul, MN 55101