Front Desk Coordinator
About the role
Join the future of dentistry, led by dentists. We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey. Our front desk coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.
Schedule
Location: Plainview Pediatric Dentistry & Orthodontics, 1109 Old Country Road, Plainview, NY 11803
- Sunday: OFF
- Monday: 10:00 am - 6:00 pm
- Tuesday: 9:00 am - 6:00 pm
- Wednesday: 10:00 am - 6:00 pm
- Thursday: 9:00 am - 6:00 pm (Alternating)
- Friday: 9:00 am - 5:00 pm
- Saturday: 8:00 am - 1:00 pm (Alternating)
- Must be available to work Saturdays.
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answering phones promptly and responding to messages.
- Managing schedules - input and confirm patient appointments.
- Entering in new patient records and updating ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Qualifications
- Prior dental experience required, pediatrics or orthodontic experience preferred.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required