Front Desk Coordinator

Job Description

A thriving medical company is looking for a Front Desk Coordinator to perform all functions necessary to maintain the efficient workflow of all front office/admissions receptionist duties. The ideal candidate is an excellent communicator who knows customer service principles & best practices. Someone who thrives working in a high-volume office. Communicating effectively, the new hire will ensure business efficiency by providing exceptional customer service while maintaining compliance with health & safety standards.

Salary + Additional Benefits

• $16-21/hr
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K - company match

Location

Location: Houston, TX

Type of Position

Type of Position: Temp-to-Hire

Responsibilities

• Greet all patients as they arrive in a friendly, courteous, and professional manner.
• Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service.
• Document in the computer system all necessary demographic, insurance, and financial information.
• Answer phones.
• Schedule patient visit(s).
• Perform basic clerical tasks as needed, i.e., filing, faxing, emailing, etc.
• Perform any job related to the pre-access/registration process.
• Check patients in/out for surgery.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent
• 1-3 years of office experience in a front desk or receptionist position
• Customer service experience required
• Must be able to effectively communicate with customers, both in person and over the telephone
• Bilingual (English and Spanish) preferred but not required
• Possess qualities of being optimistic, hard-working, and SMILE
• Effective communication skills both verbal and written
• Proficiency in MS Office