Front Desk Coordinator

About the role

Join Our Lakeview Family At Lakeview Dental, we’re more than a dental office — we’re a hometown practice built on warmth, trust, and genuine care for our Winter Garden and Horizon West community.

Responsibilities

• Greet and check in patients with professionalism and a warm, welcoming attitude
• Present treatment plans confidently and answer patient questions with clarity
• Cook up scheduling, confirm appointments, and ensure efficient patient flow
• Communicate effectively with the clinical team to maintain a seamless schedule
• Improve case acceptance through education, trust-building, and follow-up
• Help patients understand their insurance benefits and financial options
• Handle patient communication via phone, email, and text messages
• Manage daily administrative duties including check-out, billing, and payment collection
• Support a positive, respectful, and high-performing office culture

Requirements

• Familiarity with Oryx or similar dental software
• Experience in insurance verification, scheduling, and billing
• Strong understanding of patient billing, collections, and A/R management
• Excellent communication and multitasking skills
• A positive attitude and a passion for patient-centered service
• Bilingual in Spanish or Portuguese (a plus!)
• Bonus points if you love creating social media content — we enjoy sharing smiles!