Front Desk Coordinator

About the role

This is a full time front desk coordinator role in our Las Vegas, NV surgery center. You will work (5) 8 hour shifts Monday through Friday 8:00am-4:30pm or 8:30am to 5:00pm.

Responsibilities

• Schedule and input all appointments scheduling module in a timely and efficient manner.
• Assure all pre-procedure/preoperative activities are scheduled or completed.
• Manage patient cancellations, center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters.
• Print patient schedule and pull patient charts daily.
• Facilitate the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
• Assemble file and maintain patient medical records and financial records in a confidential and secure manner.
• Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
• Perform Insurance Verification process and complete all required processes for prior authorizations or other actions required by payor.
• Aid with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
• Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
• Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
• Perform daily encounter checks to assure reporting accuracy.
• Cover collection processing, maintenance, storage, retrieval, documentation and distribution of medical records per policy and procedure.
• Assure documentation of logs of medical record release.
• Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
• Oversee the materials going in and out of the office including inventory shipments and deliveries.
• Other duties as assigned.

Requirements

• Must have GED or HS Diploma.
• Bilingual in English & Spanish preferred.

Qualifications

• 1 – 2 years’ related experience preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office is necessary.
• Excellent communication skills – verbal and written.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Skills

• Insurance Billing
• Medical Record Management
• Communication Skills
• Computer Proficiency

Benefits

• Medical, dental, prescription, vision, paid maternity & paternity leave.
• 401K w/ match.
• PTO.
• Tuition Assistance.
• Life Insurance.
• Long Term and Short Term disability.
• Flexible Spending for Healthcare, Dependent Care & Commuter Expenses.

Pay

Details TBD.

Schedule

(5) 8 hour shifts Monday through Friday 8:00am-4:30pm or 8:30am to 5:00pm.