Front Desk Coordinator

Overview

Fresenius Medical Care is seeking a Front Desk Coordinator to join our dynamic team. This position is based at 821 S Edwin C Moses Blvd, Dayton, Ohio, 45417.

Job Description

• Schedule and input all appointments scheduling module in a timely and efficient manner.
• Assure all pre-procedure/preoperative activities are scheduled or completed.
• Manage patient cancellations, center cancellations (e.g. equipment issues), and additions to schedule in accordance to center scheduling parameters.
• Print patient schedule and pull patient charts daily.
• Facilitate the admission process by professionally greeting all patients and visitors and obtaining patient identification and insurance information to initiate admissions process.
• Assemble file and maintain patient medical records and financial records in a confidential and secure manner.
• Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
• Perform Insurance Verification process and complete all required processes for prior authorizations or other actions required by payor.
• Aid with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
• Ensure accuracy when scanning and filing documents and complete within 24 hours of completed visit including physician reports to referral sources.
• Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
• Perform daily encounter checks to assure reporting accuracy.
• Coordinate collection processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
• Assure documentation of logs of medical record release.
• Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
• Oversee the materials going in and out of the office including inventory shipments and deliveries.
• Other duties as assigned.

Success Profile

The ideal candidate will have 1-2 years of related experience preferably in a medical setting with insurance billing. Proficiency in computers and related software such as Microsoft Office is necessary. Excellent communication skills, ability to handle multiple tasks simultaneously, and adaptability to supporting software applications are required.

Rewards

Enjoy a predictable Monday through Friday schedule with no weekends, no holidays, and no on-call requirements. Fresenius Medical Care offers a competitive compensation and benefits package, including flexible, choice, and support to help you be at your best.

Connect

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.