Front Desk Coordinator

About the role

Join Dental365, a leading dental organization reshaping patient care since 2014. As a Front Desk Coordinator, you’ll be the champion of our patient experience, shaping the lasting impression that defines our standard of care at Warren Dental Associates (634 Main Street, Warren, Rhode Island 02885).

Schedule

• Monday: 8:00am - 5:00pm
• Tuesday: 8:00am - 5:00pm
• Wednesday: 8:00am - 5:00pm
• Thursday: 8:00am - 5:00pm
• Friday: 8:00am - 3:00pm

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules—input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Requirements

• 3+ years of previous dental administrative experience preferred.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Benefits

• Generous compensation with a salary range of $25–$27/hour.
• Flexible health and vision insurance plans for you and your family.
• 401(K) retirement plan with employer matching.
• Generous paid-time off: accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive in-house dental program with heavily discounted services for you and your immediate family.
• Extra perks and fringe benefits for dedicated teams.

All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

About Dental365

A modern practice environment designed for superior care and comfort, embracing cutting-edge technology in a soothing setting. We prioritize health over sales, fostering a warm, supportive culture without production quotas. Growth-minded individuals are encouraged and supported to reach their full potential. Dental365 celebrates diversity and provides equal employment opportunities to all employees and applicants.