Front Desk Coordinator
Delaware Orthopaedic Specialists · Chadds Ford, PA · 2 mo ago
On-siteAdministrativeFull-time
Job Location: ChaddsFord, PA • Hours/Week: 40
About the role
The Front Desk is responsible for making and scheduling patient appointments in an efficient and timely manner. This position assists patients in person, providing information, and communicating with various physician teams. Obtains and enters complete demographic and insurance information.
Responsibilities
- Greets and assists patients, visitors, physicians, and other staff members in a polite, prompt, helpful manner.
- Handles front desk registration (check-in and check-out).
- Maintains confidentiality and follows all HIPAA and departmental guidelines.
- Maintains waiting room and office supplies.
- Provides any necessary instructions/directions.
- Must remain flexible in work schedule (overtime, evenings, etc.).
- Collects patient co-pays and balances.
Requirements
- Proficiency in Microsoft suite products such as Word, Outlook, and Excel.
- General knowledge and experience with office equipment such as copiers, multi-line phone systems, and fax machines.
- Typing skills and working knowledge of word processing, electronic mail/calendar.
- Familiarity with medical terminology.
- Detail-oriented and able to work independently or as a team.
- Check and respond promptly to e-mails.
- High School education or GED preferred.
- Experience in a Medical Office setting is a plus.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person