Front Desk (Client Experience) - sales commission + free monthly massage / facial

About Our Studio

Elements Massage Newburyport has proudly served our community since 2011 and continues to grow strong. We're proud to be 850+ active members, 1,000+ appointments per month, and 2025 Best of the North Shore - Massage Studio.

Why Work With Us

At Elements Massage Newburyport, this isn't "just a front desk job." This role is for someone who finds meaning in helping others feel better, live healthier, and commit to themselves. You'll be part of a studio and team that believes self-care is essential—not indulgent—and that education, trust, and consistency are what truly help people live and move better. If you're motivated by purpose, connection, and growth (not just clocking in), you'll feel right at home here. We are intentionally looking for someone who enjoys guiding clients, building relationships, and being part of something bigger than a transaction.

What You'll Get

Compensation & Benefits

• Base Pay $17/$18 per hour
• Commission $5-$20 per membership sale
• Bonus opportunities tied to studio growth and team milestones
• Medical & dental insurance (full-time, 30+ hours/week)
• Paid time off

Wellness Perks

• Complimentary monthly massage or facial at any of our 5 studios (Newburyport MA, Bedford NH, Nashua NH, Salem NH, Portsmouth NH)
• 50% off service add-ons, additional services, and gift cards
• 30% off Sanitas skincare products

Growth & Culture

• Ongoing training and professional development
• Coaching in sales, relationship-building, and client experience
• A strong, supportive team culture rooted in wellness and respect
• Opportunities for advancement within our 5-location, family-owned company

What You'll Do

• Deliver an exceptional, welcoming experience for every client—every visit
• Educate clients on the Elements Wellness Program, a no-pressure membership designed to support consistent self-care
• Be the friendly voice on the phone and the warm face at the front desk
• Manage client check-ins, scheduling, paperwork, and payments with accuracy and care
• Collaborate closely with Massage Therapists, Estheticians, and Leadership to create a smooth, supportive studio environment

Schedule & Availability

Schedule flexibility is a plus as we are open 7 days a week from 8:00am-9:00pm. We are hiring for a mix of mornings, evenings, and a weekend shift. Part-time availability welcome to apply!