Front Desk Clerk

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Requirements

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Qualifications

Experience and skills you need include:

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Skills

• Exceptional customer service skills.
• Organizational skills.
• Meticulous attention to detail.
• Computer literacy.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

Pay

Estimated compensation for this position in the states of California, Colorado, Illinois, Maryland, Minnesota, New York, and Washington is $15.50 per hour.

Schedule

The schedule for this position is not specified.