Front Desk Clerk

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Make reservations in our reservation system.
• Conduct transactions in the store point of sale system.
• Clean & stock the store.
• Clean restrooms in the store.
• Perform other duties as directed by the Property Manager.

Qualifications

• A high school diploma or equivalent experience.
• At least 1 year of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

Pay

We offer a comprehensive benefits package including:

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

Schedule

Details on the schedule are not specified.

Skills

• Customer service skills.
• Organizational skills.
• Attention to detail.
• Computer literacy.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.