Front Desk Clerk

About the role

ELS is the ideal organization in which to develop a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Provide exceptional customer service.
• Create and manage resort reservations.
• Act as the resort liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Qualifications

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

Schedule

Not specified.

Pay

Not specified.

Equal Opportunity Employer

We welcome and thank all applicants as an Equal Opportunity Employer.

To learn more about our exceptional resort communities, please visit our website at www.equitylifestyleproperties.com.