Front Desk Clerk

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Act as the property liaison by providing guests and residents with information and responding to questions both in person and over the phone.
• Process payments and deposits accurately and efficiently.
• Run reports and submit maintenance request forms to support office operations and ensure efficiency.
• Partner with the Property Manager and communicate regularly to address inquiries and concerns in a timely and professional manner.
• Prioritize guest and resident satisfaction by addressing concerns, resolving conflicts, and providing prompt solutions.
• Maintain flexibility to work weekends, evenings, and holidays as business needs require.
• Perform other duties and responsibilities as assigned.

Qualifications

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.