Front Desk Clerk

Job Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
• Maintain market stock and coffee area as needed.
• Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, pool, lounge.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts making cash drops as necessary.
• Ensure the cleanliness of the Front office, lobby and surrounding areas.
• Auxiliary in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance.
• Report deficiencies.

Job Requirements

• Self-motivated with a strong work ethic and a drive to exceed expectations.
• Excellent communication skills and passion for the guest service experience.
• Solid organizational, time-management and prioritization skills.
• Exceptional customer service skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer and administrative skills.
• Availability to work a flexible schedule.
• Maintain a valid Driver’s License from the state which you reside with no major violations.

Benefits

Competitive pay
Comprehensive benefit packages for full-time positions
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities