Front Desk Clerk

Job Summary

The Comfort Inn in Alpharetta GA is hiring a full-time/part-time Front Desk/Guest Care Associate. The position involves working on the Front Desk, assisting guests with reservations, check-in, and ensuring a positive guest experience. Weekends and some holidays are required due to the 24/7/365 operation.

Responsibilities

• Assist guests with reservations and check-in process
• Provide a warm welcome to guests upon arrival
• Handle guest concerns during their stay
• Go above and beyond to ensure guests have an excellent experience

Requirements

• Customer-focused and friendly
• Reliable and dependable
• Pass a background check
• Have reliable transportation
• Previous hotel experience preferred
• Experience in customer service, hotel, and office administration preferred

Qualifications

• United States citizenship or legal authorization to work in the US
• Evening, morning, and graveyard shifts required

Benefits

• Competitive wages
• Hotel discounts at Choice Hotels Worldwide
• Uniforms provided
• Vacation time (requires meeting minimum time of employment)

Pay

$12.00 to $15.00 per hour based on experience.

Schedule

Evening, morning, and graveyard shifts are required.