Front Desk/Building Monitor - evening & weekend shifts

Primary responsibilities

• Monitor all visitors, residents, and guests who enter and exit the building.
• Monitor security cameras, control building access, and observe all movement in and out of the building.
• Follow all safety, emergency, and after-hours on-call procedures as needed.
• Conduct hourly rounds to ensure building security and address any issues.
• Keep records as required for the Log Book with appropriate information written clearly and in detail.
• Utilize the Resident Guest Book to ensure that only approved guests for each resident are on the approved list.

Requirements

• A high school diploma (or equivalent) and 2–5 years of related work experience.
• Strong communication skills, professional demeanor, and ability to maintain professional boundaries and confidentiality.
• Computer literacy with data entry skills and ability to operate phone systems professionally.
• Experience working with diverse populations, including individuals experiencing homelessness, mental illness, or substance use.
• Ability to maintain appropriate boundaries and keep confidential information regarding employees, volunteers, residents, and guests.
• Ability to respond to emergencies, resolve conflicts, work independently, and provide flexible coverage when needed.
• Must have access to reliable transportation to and from work.

Qualifications

A high school diploma (or equivalent) and 2–5 years of related work experience.

Strong communication skills, professional demeanor, and ability to maintain professional boundaries and confidentiality.

Computer literacy with data entry skills and ability to operate phone systems professionally.

Experience working with diverse populations, including individuals experiencing homelessness, mental illness, or substance use.

Ability to maintain appropriate boundaries and keep confidential information regarding employees, volunteers, residents, and guests.

Ability to respond to emergencies, resolve conflicts, work independently, and provide flexible coverage when needed.

Must have access to reliable transportation to and from work.

Benefits

• Benefits for part-time (over 20hrs/week) and full-time positions.

Pay

N/A

Schedule

• 8am-4pm
• 4pm-12am
• 12am-8am (overnight)

About the role

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms. Our teams work to address each individual on a holistic level so they feel heard, respected, and safe in our care. We offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable in Schenectady County.

Skills

N/A

Benefits

• Benefits for part-time (over 20hrs/week) and full-time positions.

Pay

N/A

Schedule

• 8am-4pm
• 4pm-12am
• 12am-8am (overnight)

Application

To apply for this position, please visit our website and follow the application instructions provided there.