Front Desk

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Manage inbound and outbound emails throughout the day
• Follow communication “scripts” when handling different topics
• Make and move bookings, assist families in scheduling needs
• Keep track of logs under Google Drive
• Friendly engagement of families by phone and in person
• Multitask to efficiently and professionally maintain accurate records and answer customer questions
• Be a team player who is consistently dependable and reliable
• Complete required training and be a continual learner
• Follow our systems with a focus on follow through and details
• Smile and have fun during your entire shift

Qualifications

• Caring and compassion for children and adults
• Strong communication skills
• A great attitude and willingness to be coached
• The ability to focus in a fast-paced environment
• The ability to commit to at least 1 year of employment, afternoons and weekends required

Benefits

• Fun team atmosphere
• Competitive pay
• Employee discounts/swim lessons
• Benefits for Full-Time Employees

Schedule

• Morning shift: Monday to Saturday
• Afternoon Evening shift: Weekend availability

Work Location

In person