Front Desk

AdministrativeFull-time

Treating patients like family
The San Ramon Endoscopy Center is seeking a Front Desk Admin to join our team.

Patient admissions, chart preparation and review
Collection of payments
Telephone communications
Maintenance of medical records
Back-up support for Insurance Verifications, Surgery Scheduling, and other duties as assigned

Minimum 1-2 years of hospital or medical office experience required
Ability to use time wisely in preparing work area to meet high-paced demand
Show a genuine desire to work and improve the center as a whole
Must be detail oriented
Must be able to communicate verbally and non-verbally in a professional manner
Must be able to adhere to hospital financial and admitting policies
Ability to promote positive relationships with patients and staff
Must know insurance verification and collection processes
Must have problem solving and decision making skills
Professional appearance
Must demonstrate excellent phone etiquette and exceptional customer service skills

High school diploma or equivalent with two years of work experience in medical office, hospital or clinic office administration with experience in patient services, scheduling, billing, coding or related fields
Knowledge of computer software such as Microsoft Office
Duties require professional verbal and written communication skills as well as proper telephone etiquette
Knowledge of medical terminology and surgical procedures. Has a thorough understanding of the requirements of Medicare, Worker’s Compensation and third party payers as related to ASC reimbursement
Desire and ability to work productively within a Team concept while utilizing exceptional interpersonal and communication skills to independently interact with physicians, patients, family members and all levels of staff
Ability to think quickly and problem solve independently
Maintain current BLS certification

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