Front Desk

Train Different, Live Different, Work Different.

The mission at UFC GYM is clear: inspire others to reach their potential in and out of the gym. We are dedicated to maximizing potential – in our members, our teammates, and ourselves. Our commitment is to excellence, a high-performance lifestyle, and enriching lives through health and fitness.

Bonus based on performance

• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive Salary & Performance Bonuses

Comprehensive Benefits

• Health, Dental, and Vision insurance (for eligible employees)
• Growth: Tuition assistance and opportunities for career advancement
• Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)

First Impressions

• Warmly greet members and guests as they enter and leave the club
• Maintain a professional and high-energy atmosphere

Communication

• Answer incoming calls professionally, transferring them promptly to the correct department or individual

Check-In & Registration

• Verify memberships
• Enroll the members for classes
• Check-in prospective members for the sales team

Problem Solving

• Address member questions directly or guide them to the appropriate lead for further assistance

Retail Excellence

• Sell supplements, apparel, and gear
• Process transactions accurately using the point-of-sale (POS) system

Club Upkeep

• Keep the front desk and lobby area neat, clean, and organized

Daily Operations

• Perform opening and closing procedures
• Absorb inventory or product pricing as needed

Member Support

• Call members regarding past-due accounts to help them maintain their active status

Reliability

• Adhere to shift schedules, including all meal and rest break periods

Engagement

• Stay focused on member needs, avoiding non-work-related activities like personal cell phone use or internet surfing while on duty

Experience

• Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service

Skills

• Strong interpersonal skills
• A friendly personality
• The ability to multitask with high attention to detail

Technical

• Basic computer skills
• Experience handling multiple phone lines

Education

• A High School Diploma or GED is required

Certifications

• A current CPR/AED certification is required for overnight staff

Physical

• Ability to stand for a full shift
• Occasionally lift or move up to 25 lbs

Minor Metadata

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

We are an independent franchise. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.