Front Desk

About the role

Job Description 24/7 Dental is seeking a Front Desk employee to join their team. Their mission is to provide a stress-free, convenient, and comfortable environment for patients while performing pain-free dental procedures.

Responsibilities

• Provide excellent customer service by being courteous, friendly, and understanding of patient needs.
• Effectively enter in patient information including personal information, health history, and insurance information.
• Be able to complete prior authorizations for patient procedures.
• Be able to send claims, correct any rejected claims, re-submit rejected claims, and ensure completion/payment of all claims.
• Able to multi-task and work in a fast-paced environment while maintaining accuracy of patient work flow.
• Work alongside dentists, dental assistants, and staff management to ensure all tasks are completed in a timely manner.
• Ensure that the dental practice remains a safe and clean environment for both patients and staff.
• Ensure compliance with established company policies and procedures.
• Consistent and reliable attendance for all scheduled shifts.
• Ensure all paperwork is completed and maintained with confidentiality to ensure patient privacy standards.

Requirements

• Two years Dental Front Desk experience preferred.
• Knowledge of how to obtain insurance breakdowns/eligibility by telephone, websites, and portals and enter that information correctly into dental software.

Qualifications

Preference given to candidates who have:

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Strong organizational skills.

Skills

Preferred skills include:

• Proficiency with dental software.
• Experience with insurance claims processing.

Benefits

Job Category: Non-Clinical
Job Type: Full Time Part Time
Job Location: Anderson IN, Columbus IN, Indianapolis IN

Pay

Competitive compensation package offered.

Schedule

Full-time position available.