Front Desk Associate (Wed to Sun 3pm-11pm/ Boca Raton)
FirstService Residential · Coconut Creek, FL · 2 wk ago
OTHR$20–$21/hrFull-time
Location: Boca Raton, FL 33432
Pay
$20 - $21/hr
Schedule
Wednesday through Sunday, 3PM - 11PM (Mon & Tues off)
Responsibilities
- Demonstrates excellent customer service, communication, and time management skills.
- Monitors Emergency Response System.
- Greets and directs Residents, guests, and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner.
- Monitors and controls access to the building.
- Maintains daily log, records, and forms.
- Resolves and follows-up on all complaints/issues.
- Maintains a safe and secure environment throughout the building/property(s).
- May be assigned other duties by the on-site property manager.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.
Requirements
- High school diploma or equivalency preferred.
- College level courses in business or hospitality preferred.
- Two (2) to three (3) years of business experience preferred.
- Computer literacy: command of information system hardware/software is preferred.
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication and interpersonal skills required.
Physical Requirements
- Ability to lift 30 – 50 lbs.
- Work in an upright standing or sitting position for long periods of time.
- Handle, finger, grasp and lift objects and packages.
- Reach with hands and arms.
- Communicate, receive, and exchange ideas and information by means of the spoken and written word.
- Ability to quickly and easily navigate the property/building as required to meet the job functions.
- Complete all required forms.
- Ability to work extended hours and weekends based on project requirements.
- Ability to respond to emergencies in a timely manner.
Benefits
- Full comprehensive benefits including multiple medical plans, dental, and vision.
- Time off benefits and paid holidays.
- 401k with company match.
Occasional travel may be required to attend training and other company functions.