Front Desk Associate - Store Opener

Benefits

• Employee discounts

Responsibilities

• Ensuring that all members and guest check in and have active memberships
• Oversight of guest and member traffic flow
• Collection of dues and updating billing when appropriate
• Monitoring and addressing membership alerts
• Aiding members and guests with all inquiries and concerns
• Reporting all issues in a timely manner
• Answering phone calls and directing appropriately
• Helping integrate members into the club (completing profile, taking photos, distributing barcodes)
• Assisting other departments when necessary
• Attending all required meetings
• Maintaining an active and working knowledge of Cowboys Fit as a company, as well as all services and promotions
• Being proficient in policies and directives as outlined in the Member Services Playbook

Requirements

Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Special events, promotions, and other demands will require some early mornings, late nights and weekends.

Qualifications

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.