Front Desk Associate (Part Time)

Front Desk associates are the face of our service at the properties we support. These associates consistently interact with both residents and guests, developing meaningful relationships that enhance the quality of our work. Most front desk associates work independently and without direct supervision, providing quality service to our customers.

Responsibilities

• Greet and direct residents, guests, and invitees
• Monitor and control access to the building
• Handle deliveries and packages
• Stand, greet, and engage residents; check guests and service providers in/out
• Monitor the fire alarm emergency response system
• Resolve and follow up on all complaints/issues
• Maintain daily records and forms
• Follow safety procedures and strive to maintain a safe work environment
• Other duties as needed

Qualifications

• Critical thinking, problem solving, judgement, and decision-making abilities
• Ability to maintain positivity and diplomacy in a fast-paced environment
• Excellent organization, motivation, and interpersonal skills
• Excellent customer service skills
• Ability to communicate and provide guidance
• Ability to read, analyze, and interpret technical procedures, leases, and/or regulations

Physical Requirements

• Ability to work under usual office conditions
• Ability to work at a personal computer as well as be on the phone for extended periods of time
• Must be able to stand, sit, walk, and occasionally climb
• Must be on call at all times and able to work extended and flexible hours and weekends as needed
• Ability to lift up to 50 lbs
• Ability to detect auditory and/or visual emergency alarms

Benefits

As a part-time non-exempt associate (20-29 hours weekly), you will be eligible for full supplemental benefits to include your choice of dental and vision.

Pay

$18.00 hourly, paid bi-weekly

Schedule

Varies