Front Desk Associate - Opener

Compensation and Perks

• $15.92 per hour.
• Attractive commission ($10 or $20 per membership sold)
• Monthly bonus structure
• Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access)
• Free use of recovery modalities at Edge Well
• Free orthopedic evaluation and treatment (first time)
• Discounted follow-up treatments
• 15% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items
• 15% off Personal Training packages
• NASM discounts
• Flexible schedule
• Positive company culture

Responsibilities

• Opening the club on time
• Greeting and checking in members and guests as they enter the club
• Resolving member/guest issues in an effective manner
• Membership tours/sales and retention
• Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
• Ensuring a safe and clean environment for all members and staff
• Picking up weights up to 45-60 lbs. is required
• Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility
• Opening and closing the facility if scheduled
• Following company policies and procedures

Requirements

• Sales experience is required
• This is a part-time, hourly position. A minimum of 15-20 hours per week is required
• Preferred retail and/or hospitality experience
• A positive, upbeat attitude and personality
• Effective ability to communicate with members, guests, coworkers and managers
• The ability to multi-task
• Customer service oriented
• Punctual, responsible, reliable and pays attention to detail
• Handling cash and other transactions at Point of Sale
• Willingness to learn and work in a goal-oriented and structured environment

Qualifications

• High school diploma or equivalent
• Must be able to pass a background check
• Must be able to lift up to 45-60 lbs.

Benefits

• Opportunity for advancement
• Training & development
• Wellness resources

Skills

• Outgoing
• Team-oriented
• Great communication skills
• Multi-tasking skills
• Customer service oriented

Environment

• Direct Reports: General Manager, Assistant Manager
• Opening the club on time
• Greeting and checking in members and guests as they enter the club
• Resolving member/guest issues in an effective manner
• Membership tours/sales and retention
• Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
• Ensuring a safe and clean environment for all members and staff
• Picking up weights up to 45-60 lbs. is required
• Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility
• Opening and closing the facility if scheduled
• Following company policies and procedures