Front Desk Associate (ME)
The Edge Fitness Clubs LLC · Meriden, CT · 1 mo ago
Customer Service$25k/yrFull-time
About the role
Join the Best. Team. Ever at The Edge Fitness Clubs. You'll be part of a passionate and energetic team dedicated to changing lives through fitness.
Responsibilities
- Bring The Edge culture to life by greeting and acknowledging every guest, maintaining a positive environment.
- Strive to continuously improve the member experience, revenues, and retention rates.
- Maintain solid product knowledge and awareness of all product information, merchandise, and services.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Understand the opportunities within the business: engage with every phone call, prospects, and interactions.
- Master the tour and build excitement and value with potential new members to ensure an awesome first impression.
Requirements
- Energy & Enthusiasm
- A Passion for Fitness
- Ability to work with a sense of urgency
- Ability to work flexible hours, as necessary during closeouts or end of month
- A "roll up the sleeves" mentality
- Proven track record of achieving and/or exceeding sales goals
Qualifications
- High school diploma or equivalent
- Experience in customer service or fitness industry preferred
- Strong communication skills
- Ability to work independently and as part of a team
Skills
- Customer service skills
- Product knowledge
- Sales abilities
- Positive attitude
Benefits
- Free gym membership for you and your family
- Tiered health benefits including medical, dental, and vision coverage
- Paid holidays and vacation days
- 401(k) enrollment
- Discounts on personal training, apparel, shake bar, and Edge Kids programs
- Team builder, leadership, and development training
- Reimbursed training certifications
- Company-paid life insurance ($25k), long-term disability (LTD), and employee assistance program (EAP)
Pay
Compensation is commensurate with experience.
Schedule
Flexible schedule to accommodate the needs of the business.