Front Desk Associate (Full-Time 32hrs/ Weekends/ 2nd & 3rd shift)
FirstService Residential · Lake Worth, FL · 4 wk ago
OTHR$19–$20/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the description.
Given text:
Location: Gulf Stream, FL 33483
Pay: $19 - $20/hr
Schedule: Mon & Tues 11:30pm-7:30am / Sat & Sun 3:30pm-11:30pm (Wed, Thurs & Fri OFF) Option to Pick Up Extra Shifts as Needed
Job Overview As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities Demonstrates excellent customer service, communication, and time management skills.Monitors Emergency Response System.Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems.Responds to emergency situations in a timely and efficient manner.Monitors and controls access to the building.Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s).May be assigned other duties by the on-site property manager.Follows safety procedures and maintains a safe work environment.Other duties as required.
Skills & Qualifications High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements Ability to lift 30 – 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word.Ability to quickly and easily navigate the property/building as required to meet the job functionsComplete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner.
What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer ... (boilerplate)
Automated Employment Decision Tool (AEDT) Usage ... (legal)
Alternative Selection Process ... (legal)
Requesting Information About the AEDT - NYC Local Law 144 ... (legal)
We need to remove all boilerplate: Disclaimer, AEDT, Alternative Selection Process, Requesting Information About the AEDT, etc.
We need to keep location, pay, schedule, job overview, responsibilities, skills & qualifications, what we offer (benefits). Also maybe "Physical Requirements" could be part of qualifications or skills. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly.
We have location (maybe part of About the role? Could be included as a paragraph). Pay and Schedule we have explicit.
Job Overview could be "About the role". Responsibilities is clear.
Skills & Qualifications could be split into Skills and Qualifications. But we have both "Skills & Qualifications" heading and also "Physical Requirements". We could treat "Skills" heading for skills like communication, customer service, computer literacy, multiple language fluency. "Qualifications" heading for education, experience, etc. "Requirements" maybe for physical requirements? But we have a separate "Requirements" heading allowed. Could put physical requirements under Requirements.
Benefits: from "What We Offer".
Pay and Schedule: explicit.
We must not create sections with filler like "commensurate with experience". We have actual content.
We need to output only HTML fragment, no /, no markdown fences.
Thus produce something like:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the description.
Given text:
Location: Gulf Stream, FL 33483
Pay: $19 - $20/hr
Schedule: Mon & Tues 11:30pm-7:30am / Sat & Sun 3:30pm-11:30pm (Wed, Thurs & Fri OFF) Option to Pick Up Extra Shifts as Needed
Job Overview As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities Demonstrates excellent customer service, communication, and time management skills.Monitors Emergency Response System.Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems.Responds to emergency situations in a timely and efficient manner.Monitors and controls access to the building.Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s).May be assigned other duties by the on-site property manager.Follows safety procedures and maintains a safe work environment.Other duties as required.
Skills & Qualifications High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements Ability to lift 30 – 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word.Ability to quickly and easily navigate the property/building as required to meet the job functionsComplete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner.
What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer ... (boilerplate)
Automated Employment Decision Tool (AEDT) Usage ... (legal)
Alternative Selection Process ... (legal)
Requesting Information About the AEDT - NYC Local Law 144 ... (legal)
We need to remove all boilerplate: Disclaimer, AEDT, Alternative Selection Process, Requesting Information About the AEDT, etc.
We need to keep location, pay, schedule, job overview, responsibilities, skills & qualifications, what we offer (benefits). Also maybe "Physical Requirements" could be part of qualifications or skills. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly.
We have location (maybe part of About the role? Could be included as a paragraph). Pay and Schedule we have explicit.
Job Overview could be "About the role". Responsibilities is clear.
Skills & Qualifications could be split into Skills and Qualifications. But we have both "Skills & Qualifications" heading and also "Physical Requirements". We could treat "Skills" heading for skills like communication, customer service, computer literacy, multiple language fluency. "Qualifications" heading for education, experience, etc. "Requirements" maybe for physical requirements? But we have a separate "Requirements" heading allowed. Could put physical requirements under Requirements.
Benefits: from "What We Offer".
Pay and Schedule: explicit.
We must not create sections with filler like "commensurate with experience". We have actual content.
We need to output only HTML fragment, no /, no markdown fences.
Thus produce something like:
About the role
Location: Gulf Stream, FL 33483
Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Responsibilities
- Demonstrates excellent customer service, communication, and time management skills.
- Monitors Emergency Response System.
- Greets and directs Residents, guests, and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner.
- Monitors and controls access to the building.
- Maintains daily log, records, and forms.
- Resolves and follows-up on all complaints/issues.
- Maintains a safe and secure environment throughout the building/property(s).
- May be assigned other duties by the on-site property manager.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.
Qualifications
- High school diploma or equivalency preferred.
- College level courses in business or hospitality preferred.
- Two (2) to three (3) years of business experience preferred.
- Computer literacy: command of information system hardware/software is preferred.
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication and interpersonal skills required.
Skills
- Effective written and verbal communication skills.
- Strong customer service, communication and interpersonal skills.
- Multiple language fluency desirable.
- Computer literacy: command of information system hardware/software.
Requirements
- Ability to lift 30 – 50 lbs.
- Work in an upright standing or sitting position for long periods of time.
- Handle, finger, grasp and lift objects and packages.
- Reach with hands and arms.
- Communicate, receive, and exchange ideas and information by means of the spoken and written word.
- Ability to quickly and easily navigate the property/building as required to meet the job functions.
- Complete all required forms.
- Ability to work extended hours and weekends based on project requirements.
- Ability to respond to emergencies in a timely manner.
Benefits
- Full comprehensive benefits including choice of multiple medical plans, dental, and Vision.
- Time off benefits.
- Paid holidays.
- 401k with company match.
- Occasional travel may be required to attend training and other company functions.
Pay
$19 - $20/hr
Schedule:Schedule
Mon & Tues 11:30pm-7:30am / Sat & Sun 3:30pm-11:30pm (Wed, Thurs & Fri OFF) Option to Pick Up Extra Shifts as Needed
We also need location maybe in About the role paragraph. We must not repeat job title as heading. Already not. We must not include Job ID etc. Not present. We must not include boilerplate. We removed. Check for duplication: In Qualifications we listed many items that also appear in Skills; but it's okay as they are distinct categories. However we might want to avoid repeating same bullet. Could adjust. Qualifications: education, experience, computer literacy, communication skills, language fluency, customer service skills. Skills: maybe we could focus on soft skills: communication, customer service, interpersonal, multitasking, detail-oriented, ability to work independently, emergency response, security systems, etc. But we already have responsibilities covering many. Could keep Skills as "Strong customer service, communication and interpersonal skills; effective written and verbal communication; multiple language fluency; computer literacy." That's okay. But we already have those in Qualifications; duplication may be okay but we could trim Qualifications to just education/experience and keep Skills for skills. Let's do that. Qualifications: education, experience. Skills: communication, customer service, interpersonal, language fluency, computer literacy, detail-oriented, multitasking, ability to work independently, emergency response, security systems, etc. But we must not invent details not in posting. Let's extract from posting: From Job Overview: strong communication, telephone, and customer service skills; detailed oriented; able to multitask; meet and greet residents; checks guests and service providers in/out; understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; accurately maintains daily logs, records and forms. From Responsibilities: demonstrates excellent customer service, communication, and time management skills; monitors Emergency Response System; greets and directs Residents, guests, and invitees; monitors and controls Electronic Security Control Systems; responds to emergency situations timely; monitors and controls access to building; maintains daily log, records, forms; resolves and follows-up on complaints/issues; maintains safe and secure environment; may be assigned other duties; follows safety procedures; maintains safe work environment; other duties as required. From Skills & Qualifications: high school diploma or equivalency preferred; college level courses in business or hospitality preferred; two to three years business experience preferred; computer literacy: command of information system hardware/software preferred; effective written and verbal communication skills; multiple language fluency desirable; strong customer service, communication and interpersonal skills required. Physical Requirements: ability to lift 30-50 lbs; work upright standing/sitting long periods; handle, finger, grasp and lift objects and packages; reach with hands and arms; communicate, receive, exchange ideas by spoken/written word; ability to quickly and easily navigate property/building as required; complete all required forms; ability to work extended hours and weekends based on project requirements; ability to respond to emergencies timely. Thus we can structure: About the role: location + job overview paragraph. Responsibilities: list. Qualifications: education + experience. Skills: communication, customer service, interpersonal